FAQs

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How long does shipping to West Malaysia take?

Shipping to West Malaysia typically takes 3 - 5 working days. Please note that this is an estimate and actual delivery times may vary depending on the courier and any unforeseen circumstances.

 Is there free shipping available?

Yes, we offer free shipping for purchases of RM150 and above. This applies to orders being shipped to West Malaysia.

Can I pick up my order myself?

Yes, self pick-up is available for customers who purchase at our collaborating Cafe/ Restaurant with Claytan Corner. If you are a cafe or restaurant collaborating with us, please fill in the Cafe/Restaurant Name at the Delivery Address column during checkout.

Current Collaborating Cafe: 
Johor Bahru Area: The FOUNDERS Cafe, The Portal Cafe, Knock Knock Cafe, Haru Coffee, Fascination & Kitchen, Basilico Bistro, Fam Cafe, Champs & Boulangerie Bakery, Kurepu by Champs

Kulai Area: Alliews Bakery

Muar Area: Muar Art Gallery Cafe

Kuala Lumpur Area: Pak Ananda Chic Kut Teh

Penang Area: The FOUNDERS Hutton

How do I use for 15% Discount Coupon when checkout?

  1. Click Join as Fans Button
  2. Join Now as our new member
  3. After sign up, click on Join as Fans Button again
  4. Swipe down and click on Your Activity
  5. Click on Coupons and look for VIP Reward - 15.00% off coupon
  6. Copy the code shown in the column
  7. Applied the copied code on your "Discount Code" column.

How do I claim for the free mug?

  1. Click Join as Fans Button
  2. Join Now as our new member
  3. After sign up, click on Join as Fans Button again
  4. Swipe down and click on Your Activity
  5. Click on Coupons and look for VIP Reward - Free product coupons
  6. Copy the code shown in the column
  7. Applied the copied code on your "Discount Code" column